Privacy Policy

1. General Provisions

1.1 This Privacy Policy defines how Word Bridge collects, stores, processes, and protects personal data of users.

1.2 Personal data is provided voluntarily by the User when:
• placing an order through the website,
• contacting Word Bridge via email or phone,
• registering an account (if available).

1.3 Mandatory data required to provide services is clearly indicated. Other information is optional.

1.4 By using the Word Bridge website, the User confirms acceptance of this Privacy Policy.

1.5 If the User does not agree with this Policy, they must stop using the website.

1.6 This Policy applies only to the Word Bridge website. Word Bridge is not responsible for third-party websites linked from our site.

2. Personal Data We Collect

2.1 For B2C (Private Customers)
• First and last name
• Phone number
• Email address
• Billing and delivery address

2.2 For B2B (Business Customers)
• Company name
• Contact person’s name
• Business email address
• Business phone number
• Billing and delivery address
• VAT number (if applicable)

2.3 Additional Information

Users may voluntarily provide additional information.
Word Bridge does not intentionally collect special categories of personal data.

3. Purpose and Legal Basis for Processing

3.1 Personal data is processed for the following purposes:
• processing and fulfilling orders (B2B and B2C),
• managing contracts and invoicing,
• communication regarding orders, services, or inquiries,
• delivery of goods or provision of services,
• compliance with legal and tax obligations.

3.2 Legal bases for processing include:
• performance of a contract,
• compliance with legal obligations,
• legitimate business interests,
• consent (where applicable).

4. Data Sharing and Disclosure

4.1 Word Bridge does not sell or rent personal data to third parties.

4.2 Personal data may be shared only with trusted third parties when necessary, such as:
• courier and postal services,
• payment service providers,
• accounting and invoicing service providers,
• IT, hosting, and cloud service providers.

4.3 Data is shared solely to the extent necessary to fulfill contractual and legal obligations.

4.4 In the event of a personal data breach, Word Bridge will notify affected users and relevant authorities in accordance with GDPR requirements.

5. Data Retention

5.1 Personal data is stored only for as long as necessary to:
• fulfill contractual obligations,
• comply with legal and tax requirements,
• resolve disputes.

5.2 Business-related data may be retained longer where required by law (e.g., accounting regulations in the Netherlands).

6. User Rights (GDPR)

Users have the right to:
• access their personal data,
• request correction or deletion,
• restrict or object to processing,
• request data portability,
• withdraw consent at any time (where processing is based on consent),
• lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Requests can be sent using the contact details below.

7. Data Security

7.1 Word Bridge applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.

7.2 Access to personal data is limited to authorized persons only.

8. Changes to This Privacy Policy

8.1 Word Bridge reserves the right to amend this Privacy Policy at any time.

8.2 The current version will always be published on the website.

9. Contact Information

For questions, requests, or data protection matters, please contact:

Company name: Word Bridge
Country: The Netherlands
Email: (add your official business email here)